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Locked Accounts

Q: Why does my account show that it is locked?

Accounts become locked for one reason - the wrong password has been used.  Here's a few different ways this can happen:

• You forgot your password (this is the probably the most obvious)
• You can't remember which character was supposed to be upper case or the caps lock is on
• Someone else has been nice enough to try to use your account (and they entered the wrong password)

Believe it or not, this is a good thing to have happen.  If someone else is trying to access your account, they get 3 guesses for your password and then it locks for 3 minutes.  It's going to take a very long time to try to guess your password.  Also, if you were the one that locked your account because you forgot your password, it will only stay locked for 3 minutes.  Take this time to sit back and think about what your password might have been.  You've got 3 more tries coming soon.  Of course there are times when you may not remember so just bring you're student ID to Zachry 225A and we'll reset your password for you.